Contact Us using the contact form or by calling 01204 770305. We will book in your job with our dedicated team and provide you a order number. Place this order number on the envelope and post your memory pen to our workshop.
Once your memory pen has been received an engineer will begin their assessment and contact you to inform you whether your data can be recovered. If your data can be recovered we will agree the charge (in most cases this is only £49.99) otherwise your pen will be returned for a small fee of £9. This small fee covers admin, handling and secure postage. No charge is made for our engineers examination.
If data is recovered this will be restored on a 4GB memory pen FREE. We will contact you to take payment for the data restoration and your memory pen will be sent out recorded delivery.